Episode 57 – Process Mining Analysis

You bought the tool and now the most critical question for your success comes up: “Now what?”.

This leads to these questions: what can you do in the tools, what can you expect, and -maybe most importantly- what do you do after you’ve done a part of the analysis. You also need to have a “meta process” on how to approach a Process Mining project.

These are all the topics that we are talking about in this episode of the What’s Your Baseline? podcast. Since this is a comprehensive (and long) episode, I have added timestamps to the different topics, so that you can find the snippets that are relevant for you after listening to the whole episode 🙂

• Process Mining project approach – 08:10 (also see graphic below)
  • Step 1: Define strategy – 10:30
  • Step 2: Extract system logs – 15:22
  • Step 3: Create data model – 16:17
  • Step 4: Create reference model – 24:04
  • Step 5: Analyze process – 26:15
  • Step 6: Find opportunities – 27:30
    
• High-level Process Mining Analysis
  • Holistic approach – 30:45
  • Overview dashboard – 32:35
  • Process discovery – 36:20
  • Frequency Analysis – 48:00
  • Time Analysis – 48:40
  • Bottleneck analysis – 50:30

• Detailed Process Analysis
  • Filters – 53:30
  • Variants – 58:45
  • Conformance check – 01:01:00
  • (Custom) dimension/metric analysis – 01:05:00
  • Role analysis – 01:05:25
  • Data Flow Analysis – by system – 01:06:55
  • Case analysis – 01:07:30
  • Prediction – 01:08:40

• Analysis Presentation – 01:12:05

Please reach out to us by either sending an email to hello@whatsyourbaseline.com or leaving us a voice message by clicking here.

Additional information

• Here is the graphic of the 6-step approach to process mining projects:

• You can also learn more about the approach and the detailed steps in courses that I created on iGrafx University, and see this applied to our Process360 Live tool here (free of charge): https://university.igrafx.com/learn/learning_plan/view/37/process-mining-analyst

• In this episode we made some references to previous episodes

• And here is an example fishbone diagram

• I mentioned a couple of times in the episode that I am currently working on an iGrafx University course about data modeling. Here is the outline as a mind map – do you have any feedback/additions to it?

• And lastly, a few photos from my PTO in New River Gorge National Park (the youngest of all NPs here in the US) – in case you are looking for some inspiration for a future trip 🙂

• And lastly, here is the link to the Subparparks Instagram account: Subpar Parks by Amber Share (@subparparks) • Instagram photos and videos

Credits

Music by Jeremy Voltz, www.jeremyvoltzmusic.com

• CP1 (Welcome)
• Be Loved in Return (Interlude 1)
• Wind Will Blow (Interlude 2)
• South Wing (Outro)