Episode 88 — AI-Driven Task Mining: Tuhin Chakraborty
We have spoken about Task Mining in the podcast before (see below in the “Additional information” section), but I haven’t seen a lot of adoption of this technology in organizations — for multiple reasons that we will discuss.
However, when we got into contact with Tuhin Chakraborty from Mimica, we could not say “no” to speaking with him about their AI-driven approach to Task Mining.
Tuhin grew up in the Bay Area, which means he was exposed to technology and the changes that we all see today his whole life. This led to positions at Pandora and LinkedIn, before he started Mimica Automation in 2017. Since then, he has perfected the AI technology behind this Task Mining tool to make it a “process improvement tool, not a performance measurement tool” (I love this attitude :-).
In this episode of the podcast, we are talking about:
- Tuhin’s background
- What is Task Mining?
- How does Task Mining work?
- How Mimica captures the data and processes it
- How is Task Mining deployed?
- Using Task Mining to support changes in systems and monitoring the changes
- The data management/surveillance problem with Task Mining (that creates trust problems if not handled correctly)
- An outlook on the use of mining technology in the future
- Case studies and how can a customer prepare for their first project
You can reach Tuhin and take a look at the tool over at mimica.ai.
Please reach out to us by either sending an email to hello@whatsyourbaseline.com or sign up for our newsletter and get informed when we publish new episodes here: https://www.whatsyourbaseline.com/subscribe/.
Additional information
- We referred to these episodes about Task Mining:
And more articles and episodes can be found here: https://www.whatsyourbaseline.com/?s=mining.
Credits
Music by Jeremy Voltz, www.jeremyvoltzmusic.com
- CP1 (Welcome)
- Interludes tba
- South Wing (Outro)
Roland Woldt is a well-rounded executive with 25+ years of Business Transformation consulting and software development/system implementation experience, in addition to leadership positions within the German Armed Forces (11 years).
He has worked as Team Lead, Engagement/Program Manager, and Enterprise/Solution Architect for many projects. Within these projects, he was responsible for the full project life cycle, from shaping a solution and selling it, to setting up a methodological approach through design, implementation, and testing, up to the rollout of solutions.
In addition to this, Roland has managed consulting offerings during their lifecycle from the definition, delivery to update, and had revenue responsibility for them.
Roland has had many roles: VP of Global Consulting at iGrafx, Head of Software AG’s Global Process Mining CoE, Director in KPMG’s Advisory (running the EA offering for the US firm), and other leadership positions at Software AG/IDS Scheer and Accenture. Before that, he served as an active-duty and reserve officer in the German Armed Forces.
