Episode 54 – APQC: Moritz Berger
We spoke about frameworks and reference content as accelerators in a previous episode (listen here), but one of those is pretty popular here in North America, so that we have a deeper look into the APQC Process Classification Framework today. We are talking with Moritz Berger about the ins-and-outs of APQC, and will extend this […]
Episode 53 – Subject-oriented Process Management: Christoph Piller
Process Management has a bad reputation of downsizing, replacing humans with bots, and all those other things that one relates to “bad capitalism”. But there are also other ways to include humans into process management that are outside of these parameters. And, believe it or not, you still need humans to analyze, design, and improve […]
Episode 52 – Process Modeling: Kevin Tan
Sometimes you have to mix up things a bit and come down to the level of practicality … in this case we are looking at process-bility in this week’s episode of the podcast. What that is? Oh, it is the approach to process modeling that our guest Kevin Tan has developed. Kevin is an accomplished Business […]
Episode 51 – Design-driven Transformation: James Toomey
We had the topic of today’s episode – transformation – a couple of times on this podcast, even though we did not call the episodes like that. But why? Because transformation in today’s times is not an exception but the reality for all organizations. It is not just “an update by IT”, or something that […]
Episode 50 – Sustainability: Anthony Gilbreath
Some topics seem to be a “stretch too far” for this podcast, and the topic for today’s episode seems to be one of those: Sustainability. But is it? Yes, Sustainability -or the lack of it- is a global problem, that manifests itself in climate change, social restructuring, and many other forms. But it also becomes […]
What’s Your Baseline Podcast – Season 5 Trailer
Welcome back to the What’s Your Baseline? Podcast. We are starting our Season 5 (who would have guessed that?) next Monday, July 31, with our 50th episode about Sustainability. We can’t wait to hear back from you 🙂
Episode 49 – Customer Experience Management
Welcome to the last episode of our podcast in Season 4 (no worries, we’ll be back for a Season 5). Today we are talking about Customer Experience Management, which is complimentary to BPM and EA. The key difference is that Customer Experience Management has an outside-in perspective on things, versus the inside-out perspective of your […]
Episode 48 – Enterprise Mining: Mark McGregor
We have spoken about Process Mining and data-driven decision making quite a lot on this podcast. But does it stop with mining processes? I think the next step is growing this field of data analysis to “Enterprise Mining” where the same idea will be applied to apps, data, orgs, risks, etc. And the idea is […]
Episode 47 – Process simulation: John Hill
We are at the next step of moving our organizations to the digital twin which will allow us to monitor “the plane” (our businesses) in real-time and compare it with the predictions of the future. This missing step is Process Simulation, a “thing” that existed for years already and was widely underused. The change though […]
Episode 46 – Gamification and Performance Management
Welcome to the next episode of our podcast. Today we are talking about Gamification, a topic that we are a bit critical towards, but which seems to be here to stay (it’s a generational thing, I guess…). But the twist in this episode is how it influences the performance of your architecture or business process […]
Episode 45 – Why do CIOs need Enterprise Architecture: Luca de Risi
Enterprise Architects? Aren’t those the useless people who always say “no”? That is one of the perspectives we have heard about EAs in the past. But what can EAs do and how do the progress from “noisy” to “influential”? In this episode of the What’s Your Baseline? podcast we discuss the role of Enterprise Architects […]
Episode 44 – Process notations (and why they are not important): Walter Bril
When starting with process management one of the first questions is “what process notation shall I use”. In this episode of the What’s Your Baseline? podcast we discuss this question with Walter Bril, who is one of the co-inventors of the Universal Process Notation (UPN) and why it is not *really* important what notation you […]