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We had a couple of episodes where we discussed the Solution / Process Lifecycle, but this time we look at it from the perspective of Business Process organizations. What we see is a distinction between the different disciplines that are needed to deliver a full solution and there are organizations that see a “them” and […]
We are wrapping up Season 5 of this podcast with an episode that I was looking forward to for quite some time now – we are talking about operational intelligence. What is that, you might ask. Well it is the insights into what your complex organization does by using technology and measuring the important things, […]
You might have heard it in the last episode of the podcast (Ep. 59: Process Inventory), that our guest Michael Schank has written a book 😉 That triggered two things with us – first, making a WYB Shorts about the process of writing a book and become a published author, and second, nudging Michael for […]
How do you plan your transformation? By looking out of the window or asking your two best friends? Or would it be better if you had an overview of all the things that your organization does – in the form of a process inventory? Michael is a distinguished thought leader and executive, specializing in addressing […]
How do you set up learning and enablement for your architecture/process people? What has changed since the days of instructor-led training, and where will the field of enablement go into the future (hint: it might be creepy for some of us). In this episode of the What’s Your Baseline? podcast we are looking into the […]
Implementing a tool or standing up a new capability can be a complex task. Standing up a Center of Excellence as part of this implementation can help ease the pain for new users. However, it is not always clear what a CoE shall do and how it is integrated into an organization (or where it […]
We had the topic of today’s episode – transformation – a couple of times on this podcast, even though we did not call the episodes like that. But why? Because transformation in today’s times is not an exception but the reality for all organizations. It is not just “an update by IT”, or something that […]
Some topics seem to be a “stretch too far” for this podcast, and the topic for today’s episode seems to be one of those: Sustainability. But is it? Yes, Sustainability -or the lack of it- is a global problem, that manifests itself in climate change, social restructuring, and many other forms. But it also becomes […]
Welcome back to the What’s Your Baseline? Podcast. We are starting our Season 5 (who would have guessed that?) next Monday, July 31, with our 50th episode about Sustainability. We can’t wait to hear back from you 🙂 Roland WoldtRoland Woldt is a well-rounded executive with 25+ years of Business Transformation consulting and software development/system […]
Welcome to the last episode of our podcast in Season 4 (no worries, we’ll be back for a Season 5). Today we are talking about Customer Experience Management, which is complimentary to BPM and EA. The key difference is that Customer Experience Management has an outside-in perspective on things, versus the inside-out perspective of your […]
We have spoken about Process Mining and data-driven decision making quite a lot on this podcast. But does it stop with mining processes? I think the next step is growing this field of data analysis to “Enterprise Mining” where the same idea will be applied to apps, data, orgs, risks, etc. And the idea is […]
We are at the next step of moving our organizations to the digital twin which will allow us to monitor “the plane” (our businesses) in real-time and compare it with the predictions of the future. This missing step is Process Simulation, a “thing” that existed for years already and was widely underused. The change though […]